"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer · Muswellbrook
Muswellbrook · Upper Hunter NSW
Authorised device repair,
in your town.
Phone Repairman is the local Authorised Agent for HP, Acer and Lexmark — and a direct Epson service partner — serving the Upper Hunter from Muswellbrook NSW since 2014.
- Est. 2014 · 12 years in the Hunter
- 22 Bridge St, Muswellbrook
- Walk-in + onsite service
- OEM Authorised Agents
Shopfront · Bridge St
OEM Authorised
- EST. 2014
- OEM Authorised Agents
- Walk-in + Onsite
- Locally owned
What we fix
Five services, one workshop, every brand.
Same-day where the part is in stock. Written turnaround on drop-off. Bring it in, send it in, or book us onsite.
01
Phone Repair
Screens, batteries, charging ports, water damage — same day where parts are in stock.
Apple iPhone · Samsung Galaxy · Google Pixel · OPPO
02
Laptop Repair
Screens, keyboards, batteries, hinges, and motherboards. Authorised Agents for HP and Acer.
HP · Acer · Dell · Lenovo
03
Tablet & iPad Repair
Cracked glass, dead batteries, charging issues. Genuine parts where available.
Apple iPad · Samsung Galaxy Tab · Microsoft Surface · Lenovo Tab
04
Gaming Console Repair
PlayStation, Xbox and Nintendo — controllers, HDMI ports, fan replacements, full strip-downs.
PlayStation · Xbox · Nintendo Switch
05
Onsite Business IT
Field-service technician for MSPs, mining IT, and small business — across the Upper Hunter.
Workstations · Printers · Network gear · Point of sale
Brand authorisations
Brand-authorised, not just brand-aware.
Warranty and out-of-warranty repairs for these brands are handled locally in Muswellbrook — same coverage as factory service, with no parcel shipping out of the Hunter.
See the FAQ for how the AWA / ARA authorised-agent network works.
-
HP
Authorised Agent
-
Acer
Authorised Agent
-
Lexmark
Authorised Agent
-
Epson
Direct Service Partner
What customers say
Real quotes from real customers.
"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer · Muswellbrook
"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer · Muswellbrook
For business · MSPs · Mining · Councils
Fleet repairs, onsite IT, and managed devices across the Hunter.
Subcontract field-service for MSPs and OEM warranty channels. Bulk repairs for mines, councils and schools. A single point of contact — talk to Tim directly.
Frequently asked
A few minutes that saves a phone call.
Quick answers to what customers ask most. Still stuck? Call us or see all FAQs.
01 Do I need to book, or can I just walk in?
Walk-ins are welcome any time during opening hours. For laptops, gaming consoles and warranty work it helps to call ahead — that way we know parts are in stock and can usually book you in for a same-day return.
02 Are you actually authorised to repair HP, Acer, Lexmark and Epson?
Yes. Phone Repairman is an AWA-authorised service agent for HP, Acer and Lexmark, and a direct service partner with Epson. Warranty work for these brands routes through us via ARA/AWA — same coverage as factory service, no parcel shipping out of the Hunter.
03 How long does a repair take?
Most common phone repairs (screen, battery, charging port) are completed same-day when the part is in stock. Laptops and gaming consoles are typically 1–3 business days. We give you a written turnaround on drop-off.
04 Do you service the Upper Hunter beyond Muswellbrook?
Yes. We serve Singleton, Scone, Aberdeen, Denman, Merriwa, Murrurundi and the broader Hunter Valley — both via drop-off at our Bridge Street shop and onsite for business customers.
05 What payment methods do you accept?
Cash, EFTPOS, credit card, Afterpay, Zip Pay, Wizpay, Latitude and PayPal — pick whatever suits.
Bring it in. We'll fix it.