"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer, Muswellbrook
Muswellbrook · Upper Hunter · since 2014
Authorized device repair, in your town.
Phone Repairman is the local Authorised Agent for HP, Acer and Lexmark — and a direct Epson service partner — serving the Upper Hunter from Muswellbrook NSW.
- Walk-ins welcome
- Same-day service
- OEM Authorised Agents
- Muswellbrook · Est. 2014
What we fix
Same-day where the part is in stock. Written turnaround on drop-off.
Phone Repair
Screens, batteries, charging ports, water damage — same day where parts are in stock.
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Laptop Repair
Screens, keyboards, batteries, hinges, and motherboards. Authorised Agents for HP and Acer.
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Tablet & iPad Repair
Cracked glass, dead batteries, charging issues. Genuine parts where available.
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Gaming Console Repair
PlayStation, Xbox and Nintendo — controllers, HDMI ports, fan replacements, full strip-downs.
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Onsite Business IT
Field-service technician for MSPs, mining IT, and small business — across the Upper Hunter.
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Brand-authorised, not just brand-aware.
Warranty and out-of-warranty repairs handled locally in Muswellbrook — same coverage as factory service, with no parcel shipping out of the Hunter.
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HP
Authorised Agent
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Acer
Authorised Agent
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Lexmark
Authorised Agent
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Epson
Direct Service Partner
What customers say
Real reviews from real customers across the Upper Hunter.
"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer, Muswellbrook
"Quick turnaround on my [device] — back in my pocket the same afternoon. Honest pricing and they explained what went wrong."
— Customer, Muswellbrook
For business
Fleet repairs, onsite IT, and managed devices across the Hunter.
Subcontract field-service for MSPs and OEM warranty channels. Bulk repairs for mines, councils and schools. Talk to Tim directly.
Common questions
Three minutes of reading that saves a phone call.
Do I need to book, or can I just walk in?
Walk-ins are welcome any time during opening hours. For laptops, gaming consoles and warranty work it helps to call ahead — that way we know parts are in stock and can usually book you in for a same-day return.
Are you actually authorised to repair HP, Acer, Lexmark and Epson?
Yes. Phone Repairman is an AWA-authorised service agent for HP, Acer and Lexmark, and a direct service partner with Epson. Warranty work for these brands routes through us via ARA/AWA — same coverage as factory service, no parcel shipping out of the Hunter.
How long does a repair take?
Most common phone repairs (screen, battery, charging port) are completed same-day when the part is in stock. Laptops and gaming consoles are typically 1–3 business days. We give you a written turnaround on drop-off.
Do you do data recovery?
Yes — recovery of photos, contacts and documents from broken or unresponsive phones, laptops, hard drives and USB devices. Bring the device in for a no-obligation assessment.
Do you service the Upper Hunter beyond Muswellbrook?
Yes. We serve Singleton, Scone, Aberdeen, Denman, Merriwa, Murrurundi and the broader Hunter Valley — both via drop-off at our Bridge Street shop and onsite for business customers.
Still got a question? See all FAQs or call us.