"I appreciate the good service and being upfront with costs and risks of the particular repair — without feeling rushed to make a decision."
— Matthew Prendergast · Google · 18 weeks ago
Muswellbrook · Upper Hunter NSW
AUTHORISED DEVICE REPAIR. IN YOUR TOWN.
Phone Repairman is the local Authorised Agent for HP, Acer and Lexmark — and a direct Epson service partner — serving the Upper Hunter from Muswellbrook NSW since 2015.
- Est. 2015 · 11 years in the Hunter
- 22 Bridge St, Muswellbrook
- Walk-in + onsite service
- OEM Authorised Agents
Live · Google Business 01 · Interior - EST. 2015
- OEM Authorised Agents
- Walk-in + Onsite
- Locally owned
What we fix
Five services, one workshop, every brand.
Same-day where the part is in stock. Written turnaround on drop-off. Bring it in, send it in, or book us onsite.
01
Phone Repair
Screens, batteries, charging ports, water damage — same day where parts are in stock.
Apple iPhone · Samsung Galaxy · Google Pixel · OPPO
02
Laptop Repair
Screens, keyboards, batteries, hinges, and motherboards. Authorised Agents for HP and Acer.
HP · Acer · Dell · Lenovo
03
Tablet & iPad Repair
Cracked glass, dead batteries, charging issues. Genuine parts where available.
Apple iPad · Samsung Galaxy Tab · Microsoft Surface · Lenovo Tab
04
Onsite Business IT
Field-service technician for MSPs, mining IT, and small business — across the Upper Hunter.
Workstations · Printers · Network gear · Point of sale
Brand authorisations
Brand-authorised, not just brand-aware.
Warranty and out-of-warranty repairs for these brands are handled locally in Muswellbrook — same coverage as factory service, with no parcel shipping out of the Hunter.
See the FAQ for how warranty repairs work when you lodge with the brand.
What customers say
Real quotes from real customers.
"These guys are the real deal! Not only super polite but they're so fast and nothing was an issue. 10/10 I would highly recommend using their services."
— Hayden Franklin · Google · Oct 2023
"Fantastic service. Talked about options for repair of screen so that I did not pay too much."
— Jen Ditchfield · Google · Jul 2024
What we are
DEVICE SERVICES. NOT JUST SALES.
Phone Repairman is a device services business that happens to sell hardware as part of the service. Repairs first. Hardware second. Everything backed by the OEMs we're authorised for.
For business · MSPs · Mining · Councils
FLEET REPAIRS. HUNTER WIDE.
Field-service technician for MSPs and OEM warranty channels. Onsite IT and bulk repairs for mines, councils and schools — across the Upper Hunter. A single point of contact — talk to Tim directly.
Frequently asked
A few minutes that saves a phone call.
Quick answers to what customers ask most. Still stuck? Call us or see all FAQs.
01 Do I need to book, or can I just walk in?
Walk-ins are welcome any time during opening hours. For laptops, printers and warranty work it helps to call ahead — that way we know parts are in stock and can usually book you in for a same-day return.
02 Are you actually authorised to repair HP, Acer, Lexmark and Epson?
Yes. Phone Repairman is the local Authorised Agent for HP, Acer and Lexmark, and a direct service partner with Epson. Lodge warranty with the brand the way you normally would — the job routes to us and the repair happens locally. Same coverage as factory service, no parcel shipping out of the Hunter.
03 How long does a repair take?
Most common phone repairs (screen, battery, charging port) are completed same-day when the part is in stock. Laptops and printers are typically 1–3 business days. We give you a written turnaround on drop-off.
04 Do you service the Upper Hunter beyond Muswellbrook?
Yes. We serve Singleton, Scone, Aberdeen, Denman, Merriwa, Murrurundi and the broader Hunter Valley — both via drop-off at our Bridge Street shop and onsite for business customers.
05 What payment methods do you accept?
Cash, EFTPOS, credit card, Afterpay, Zip Pay, Wizpay, Latitude and PayPal — pick whatever suits.
22 Bridge St, Muswellbrook · 9:30am – 5:00pm